How do you sign up for a class?

You can sign up for classes either in the Gymcatch app or the Gymcatch website. Access the online schedule here

Click Here to watch a video on how to book and pay on the website.

Click Here to watch a video on how to book and pay through the Gymcatch app.

How do you purchase a class package?

You can purchase packages/bundles of classes in the Gymcatch app or the Gymcatch website. Access the packages directly here

How do you schedule a private or duet class?

Contact Vanessa at tabularasapilates@gmail.com or by phone at (805) 748-4425

How do you download the Gymcatch app?

Click here from on your phone and you will be taken to the iOS App /Android Play Store. When clicked on web it gives clients the choice to use via iOS, Android or web

What is the refund policy?

Scheduled classes uses automated refunds for bookings made using a package. If you cancel your booking more than 10 hours before the start of the session you will be refunded by a credit to the bundle used to make the booking or by the gifting of a bundle that will enable you to book into an alternative session. Any queries about refunds should go directly to Tabula Rasa Pilates.

How do I cancel a class?

In the app go to ‘My Bookings’, select the class you would like to cancel. Click on ‘Manage Bookings’ then select ‘Cancel’

Can I receive text notifications?

Currently at this time, Gymcatch only supports email notifications and push notifications to the Gymcatch app. To manage these setting open the Gymcatch app. Settings->Notifications->Enable Push Notifications.

Here you will see all the notification types and check/uncheck how you would like to receive them.

Can I change my name?

Yes, go into the Gymcatch app or website, once you are signed in, click on “edit” . Update your name and hit save. You can also update your email address to change were notifications are sent. Note: This will not change your login.